Return Policy
We have a 30-day return policy (you have 30 days after receiving your item to request a return).
To be eligible for a return, your item must be unused and in its original packaging.
To request a return, contact us at orders@canenpak.com. Items sent back to us without first requesting a return will not be accepted.
Customized items cannot be returned.
Damaged or Defective
Immediately contact us at orders@canenpak.com if your item is defective, damaged, or incorrect.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method.
Got questions? We're here to help!
Fill out our contact form below and one of our team members will get back to you within 3 business days.